| Progressive Ozark Bank will NEVER request any confidential information from a customer such as and account number, social security number, PIN's or passwords be email or phone call. Never give out confidential information unless you have originated a voice or in-person conversation and we are requesting this for identification reasons. Never give out your PIN or password to anyone, including Progressive Ozark Bank staff. Emails from legitimate sources such as a bank or the FDIC can be faked! When entering our e-branch (website), only enter directly at www.pobfsb.com in your browser. Never allow another website (such as a search engine or other website) to transfer you to our website. Websites can be faked if not entered directly!
| Below you will find some answers to frequently
asked questions concerning online security. |
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- What
is Phishing?
-
Phishing is a high-tech tactic that
uses fake e-mail, fraudulent Internet addresses,
imposter Web sites, and "pop-ups" to impersonate
a financial institution and/or credit card company.
Identity thieves send mass emails supposedly from
reputable businesses directing you to a site where
you are asked to divulge information such as passwords
or account numbers. While fraudulent e-mails vary
in content, they generally carry a common theme
essential to their success: you must take action
immediately or risk losing access to your account.
This site will look exactly like your bank or
credit card Company's site.
A new type of Phishing attack is
called Spear Phishing. This is a type of
individual Phishing attack because part of your
personal information has been compromised.
The attackers may have your account number, social
security number, birth date, etc. Then they
will proceed to ask you to provide other specific
information. Again, never give this type
of information out.
Do not respond to such emails. You
bank or Credit Card Company will not request information
such as your account number or password through
an email. They know that avenue is not secure.
Besides, they already have all that information
on file.
There were 2625 active phishing
sites reported in February and the average monthly
growth rate in phishing sites July through February
was 26% (Anti-Phishing
Working Group). According to the Anti-Phishing
Working Group, in one month alone there are between
10,000 and 20,000 unique phishing attacks. Please
be careful and do not give personal information
through an e-mail that you did not initiate.
- How
to Report Phishing Activity
-
- Forward the e-mail to reportphishing@antiphishing.org
- Forward the e-mail to spam@uce.gov
- Forward the e-mail to the "abuse" e-mail
address at the company that is being spoofed
- Notify the Internet Crime Complaint Center
of the FBI by filing a complaint on their
Web site: www.ic3.gov
For More Information on Phishing
please visit:
http://www.aba.com/About+ABA/phishing
- Press
Release from Shazam, Your ATM/Debit Card Provider,
about Phishing.
-
Click here to view
the press release from Shazam
- What
is Pharming?
-
Pharming is a scam that often relies
on infected, hacked, or otherwise compromised
computers. Once the computer has been compromised,
when you are attempting to navigate to a legitimate
bank's Web site it will re-direct you to a spoofed
Web site. This can be accomplished in a number
of ways. A virus on a PC can re-route you to a
spoofed Web site even when you directly entered
the address on your browser. Domain Name System
("DNS") cache poisoning (altering DNS re-routing)
by Pharming causes you to be re-directed by the
Domain Name System. DNS addresses are text, such
as www.google.com but these are translated into
numeric IP addresses. Pharmers attack the translation
process and redirect your computer to the scamming
IP addresses and Web site. These sites will look
similar and the information you enter will be
sent to the scammer, not to your trusted company.
To make sure you are at the correct Web site please
verify the address line to be sure you have not
been redirected. It should be the same address
as you typed to go to your intended site.
- What
is Spoofing?
-
Spoofing is something pretending
to be something it is not, on the Internet, usually
an e-mail or Web site. Typically, it is a technique
used to gain unauthorized access to computers,
whereby the intruder hijacks a target's root Internet
address (known as Internet Protocol or IP address)
to make it appear fraudulent e-mails are from
a trusted source. To engage in IP spoofing, a
hacker must first use a variety of techniques
to find an IP address of a trusted host and then
modify its identifying information on the Internet.
Once criminals have your password, they can use
your bank's on-line banking site to withdraw or
transfer funds. Spoofers can be anyone. Please,
never give passwords, user id, etc. that is initiated
by an e-mail. Trusted sources will NEVER ask you
for this information in an e-mail.
- What
is Spyware?
-
Any software that covertly gathers
user information through the user's Internet connection
without his or her knowledge, usually for advertising
purposes. Spyware applications are typically bundled
as a hidden component of freeware or shareware
programs that can be downloaded from the Internet.
Once installed, the spyware monitors user activity
on the Internet and transmits that information
in the background to someone else. There are many
companies that offer Spyware protection software.
The software runs very similar to an anti-virus
program. Some of this software is even FREE.
-
- 20
Tips - Protecting Your Identity
-
20 Tips -Protecting Your Identity
- Pay attention to your billing cycles. If you
don't receive a bill on time, call the creditor.
Also, review the activity to ensure you initiated
all the transactions.
- Sign up to receive electronic bills and statements
and turn off the paper option.
- Review bank and credit card statements weekly
and use online account access.
- Consider using electronic bill payment service.
- Sign up for direct deposit from any income
sources.
- If you are asked to reveal personal information
ask how it will be used, how it will be secured
and if it will be shared with others.
- Take your mail to the post office or drop
it in one of those collection boxes. Don't leave
it in the mailbox with the flag up.
- Promptly remove mail from your mailbox. If
you're leaving town for a long weekend, have
a neighbor pick it up or have it held at the
post office.
- Put passwords on credit card and bank accounts.
Don't use easily guessable passwords. Acronyms
are always good and using them with symbols
or numbers is even better. Ex. My Favorite Dog's
Name Is Bingo! and the year you got him = MFDNIB!1963
- When responding to emails, ignore any Internet
links provided and type the full address as
on your bill, bank statement, etc.
- Keep the number of credit cards you carry
and any other identifying information to a minimum.
- Don't give out personal information over the
phone, through the mail or over the Internet
unless you initiated the contact.
- Shred your charge slips, credit card bills,
doctors' statement, pre-approved credit applications,
etc.
- Put a stop to most of the pre-approved credit
applications by calling 1-888-5-OPTOUT.
- Don't use your social security number as your
driver's license number and don't put your social
security number on your checks.
- Order a copy of your credit report every year
and make sure it is accurate and only includes
activity you've authorized.
- Be careful when disposing of an old computer.
- Be alert in the checkout line for people with
cell phones. New camera cell phones can take
a picture of your credit card with your name,
number and expiration date.
- Use and regularly update firewall and anti-virus
software on your computer.
- Remember this website - www.ftc.gov
if you become a victim of identity theft. Also
gives you the phone numbers and addresses of
the three major credit reporting agencies to
opt out of receiving direct marketing, telemarketing
or email solicitations.
-
- Receive
a Free Credit Report
-
Consumers in 12 Midwestern states are eligible
to obtain a free annual credit report under the
Fair and Accurate Credit Transactions Act.
For more information visit the Federal Trade Commission
website at http://www.ftc.gov/bcp/conline/edcams/credit/ycr_free_reports.htm.
-
- How
to Protect Yourself Against Internet Fraud
-
Click
here to be connected to a website created
by the federal government on tips for protecting
yourself against internet fraud, securing your
computer, and protecting your personal information.
- FDIC
Consumer Alert
-
FDIC consumer call
centers in Kansas City, Mo., and Washington, D.C.,
have received complaints that a fraudulent e-mail
appearing to be from the FDIC is telling consumers
that Department of Homeland Security Director
Tom Ridge has advised that the deposit insurance
on their bank accounts should be suspended due
to suspected USA Patriot Act violations, the agency
said in an alert this week. FDIC is advising consumers
not to access the link within the e-mail or to
provide any personal information. Read
more.
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